Troubleshooting
- How to gather a coredump in Salesforce
- Getting stuck at "All Available Sightcall licenses have been allocated. Please contact your Salesforce System Administrator for access"
- Getting Stuck at the first dot of connection in Salesforce
- Agent Appointment Link doesn't get generated after SFDC admin account is closed
- Recording hyperlink does not return back into Salesforce
- Getting Stuck at "Your package is not activated yet" or "401 - Api Key seems to be invalid" in an integrated environment (Salesforce, Zendesk, etc.)
- Getting Stuck at "Insufficient Privileges" in Salesforce
- Getting Stuck at "Sorry to interrupt" in Salesforce
- Getting Stuck at "has already been taken" in an integrated environment (Salesforce, Zendesk, etc.)
- Getting Stuck at "Rate limit exceeded" in an integrated environment (Salesforce, Zendesk, etc.)
- Troubleshooting VFP-404 Visualforce Page not found for SightCall for Salesforce
- Agent Appointment Link doesn't get generated after Sandbox refresh in Salesforce
- An error occured when connecting to SightCall in Salesforce
- Unable to Receive Omni-Channel ACD Call After Transferring Salesforce Data from Production to Sandbox
- Agent Appointment Link doesn't get generated when using SFDC Person object as Service Appointment Contacts
- Unable to connect to SightCall when using Salesforce "Administrators Can Log in as Any User" function
- Getting Stuck at "Waiting for SightCall cloud connection" in Salesforce
- What should I do if I'm having trouble connecting to SightCall in Salesforce?