Steps for setting up SightCall admins to create users, configure use cases to enable specific features, and best prac...
How do you use SightCall for visual support sessions? This section focuses on how agents use the SightCall Console to...
Information about how SightCall works; supported features, platforms, and languages; and other details related to sec...
Release Notes and Security
Information about release notes, security and compliance, policies, and end-of-support topics. The release notes ...
SightCall for Salesforce, Zendesk, ServiceMax, etc., and wearable smart devices like HMT RealWear.
Having an issue? Learn how to troubleshoot and correct known issues.
- Accessing SightCall admin documentation
- Getting started setting up SightCall
- Getting Started with SightCall for Agents
- SightCall quick start guide
- Getting Started with SightCall (Videos)
- Getting started for Guests on SightCall sessions
- Getting started with the SightCall App
- Introduction to SightCall Visual Support
- Laptop and desktop system requirements
- Network Requirements
- SightCall Platform Release Notes
- Support Ticket Minimum Requirement
- How to gather Browser logs?
- How to gather a Coredump log
- What should I do when SMS is delayed / not received?