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Setting Up
Steps for setting up SightCall admins to create users, configure use cases to enable specific features, and best prac...
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Using SightCall
How do you use SightCall for visual support sessions? This section focuses on how agents use the SightCall Console to...
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Overview
Information about how SightCall works; supported features, platforms, and languages; and other details related to sec...
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Release Notes and Security
Information about release notes, security and compliance, policies, and end-of-support topics. The release notes ...
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Integrations
SightCall for Salesforce, Zendesk, ServiceMax, etc., and wearable smart devices like HMT RealWear.
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Troubleshooting
Having an issue? Learn how to troubleshoot and correct known issues.
Promoted articles
- Accessing SightCall admin documentation
- Getting started setting up SightCall
- Getting Started with SightCall for Agents
- SightCall quick start guide
- Getting Started with SightCall (Videos)
- Getting started for Guests on SightCall sessions
- Getting started with the SightCall App
- Introduction to SightCall Visual Support
- Laptop and desktop system requirements
- Network Requirements
- SightCall Platform Release Notes
- Support Ticket Minimum Requirement
- How to gather Browser logs?
- How to gather a Coredump log
- What should I do when SMS is delayed / not received?