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  1. SightCall Help Center
  2. In a Session

In a Session

This category covers the in-session experience for agents, guests, and attendees.

SightCall Agent Experience

Using SightCall (guest)

  • Getting started for Guests on SightCall sessions
  • How to set iOS Default Browser
  • Differences between the Visual Support and SightCall apps
  • Links to Mobile Apps
  • Connecting to a session with the No-App Experience
  • Using Speech Translation on a mobile device (guest)
See all 7 articles

Mobile Apps and Guest Experience

  • [Mobille Agent Experience] How does SightCall determine whose Camera is on the main screen and whose Camera is on the thumbnail screen?
  • AppClip/No-App Smart Banner Doesn't Show Up
  • Android Visual Support Instant App Page Doesn't Show Up When Opening No-App Link
  • Video call does not start on the SightCall app
  • How to change the camera or lens in a WebRTC call
  • iOS users are receiving a text message with a 'Preview'

Using SightCall app

  • Getting started with the SightCall App
  • SightCall app versus desktop console experience
  • Agent Registration on the SightCall app
  • Starting a call using the SightCall app
  • How to log out from the SightCall app
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