There are 2 types of SightCall Plugin: Standard plugin and Admin plugin.
Before installing the Standard plugin, it's important to check with your SightCall Administrator to make sure you do not have an Admin plugin installed. In most cases, you should not be able to install the Standard plugin on your own if your Administrator has already installed the Admin plugin.
To install the Standard plugin, you first need to download the plugin. You will be prompted to install it the first time you connect to https://console.sightcall.com. Otherwise, the Standard plugin can be found here: Latest versions and downloads of the Apps, Plugin, and Integrations.
Installing the plugin
For some browsers, you will also need to install an extension. See Browser Support for more details. Installing the plugin is really easy. Once you downloaded the installer, all you need to do is to execute it and follow the steps:
Install on Microsoft Windows
Windows (RTCCplugin.msi):
The plugin is now installed for all plugin-compatible browsers.
Mac OS X (RTCCplugin.pkg):
See also How to update/install the SightCall plugin on macOS.
- Open the downloaded installation package.
- Follow the prompts to complete the installation.
- Refer to Finishing macOS configuration after installing the plugin.
The plugin is now installed for all plugin-compatible browsers.