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  1. SightCall Help Center
  2. SightCall (Admin)
  3. Common Problems

Common Problems

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  • Support Ticket Minimum Requirement
  • Getting Stuck at "Login failed. Please check your credentials" after resetting a password
  • What is sctmp folder?
  • Front Library Error When Hanging Up The Call
  • Video with Triangle Exclamation Mark
  • Getting Stuck at "passwordToken - does not match" when trying to login to Administration Portal
  • Getting Stuck at "passwordToken is not allowed" when creating / resetting password
  • Live Translation Text Size Appears Small
  • Script to uninstall the plugin entirely from your machine
  • An email was not received, what should I do?
  • No "START" button when logging in
  • Troubleshooting a login issue / Unable to login
  • How to Reset a user's password (SightCall console)
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