SightCall provides support for twelve months past the release date. Current releases are listed below. See SightCall Supported Versions and Backward Compatibility Policy.
SightCall on desktop systems requires agents to install a SightCall plugin for the operating system and a browser extension.
The following tables provide links to knowledge base articles, release notes, and downloads.
Desktop plugins
| Platform | Latest version |
| Windows SightCall browser plugin | click here |
| Mac SightCall browser plugin | click here |
| Admin SightCall management plugin | click here |
Compatible Operating systems
- Windows 10 (64-bit) & up
- macOS 10.14 (Mojave), 10.15 (Catalina), 10.16/11.0 Big Sur
Browser extensions
For additional information about supported browsers, refer to Browser support.
| Platform | Latest version | Download |
| Google Chrome | 1.7 | Google Chrome extension |
| Microsoft Edge | 1.0 | Microsoft Edge extension |
| Mozilla Firefox | 1.5 | Firefox extension |
Mobile apps
For information about supported mobile devices and operating systems support, refer to Which mobile devices does SightCall support?
Apps for iOS:
| iOS app | Latest version | Download |
| Visual Support |
can be found in Apple App Store |
Apple App Store |
| SightCall |
can be found in Apple App Store |
Apple App Store |
| Visual Support - Corporate |
can be found in Apple App Store |
Apple App Store |
Apps for Android:
|
Android apps |
Latest version |
Download |
| Visual Support |
Can be found on Google Play Store or APK link |
|
| SightCall |
Can be found on Google Play Store |
|
| Visual Support - Corporate |
Can be found on Google Play Store |
SightCall Integrations
The table below lists the current versions of SightCall integrations.
|
Integration |
Download |
Latest mobile SDK versions
Below are the latest versions and the links to the relevant repository where they are available:
SDK Release Notes section : Release Notes