SightCall provides support for twelve months past the release date. Current releases are listed below. See SightCall Supported Versions and Backward Compatibility Policy.
SightCall on desktop systems requires agents to install a SightCall plugin for the operating system and a browser extension.
The following tables provide links to knowledgebase articles, release notes, and downloads.
Desktop plugins
| Platform | Latest version | Download |
| Windows SightCall browser plugin | 8.4.4170 | |
| Mac SightCall browser plugin | 8.4.4170 | |
| Admin Sightcall management plugin | 8.4.4170 | See Admin plugin article |
Browser extensions
For additional information about supported browsers, refer to Browser support.
| Platform | Latest version | Download |
| Google Chrome | 1.7 | Google Chrome extension |
| Microsoft Edge | 1.0 | Microsoft Edge extension |
| Mozilla Firefox | 1.5 | Firefox extension |
Mobile apps
Apps for iOS:
| iOS app | Latest version | Download |
| Visual Support |
3.5.9 |
Apple App Store |
| SightCall |
1.6.0 |
Apple App Store |
Apps for Android:
|
Android apps |
Latest version |
Download |
| Visual Support |
4.5.2 / 4.3.11 |
|
| SightCall |
4.5.2 |
SightCall Integrations
The table below lists the current versions of SightCall integrations.
|
Integration |
Latest version |
Download |
|
SightCall for Salesforce Einstein Chatbot |
1.0 |
|
|
1.0.15 |
||
|
1.0.5 |
||
|
1.1.6 |
||
|
1.0.0 |
||
|
1.0.0 |
Mobile SDK versions
- Android: https://admin.sightcall.com/mobile-sdk-documentation/android-changelog
- iOS: https://admin.sightcall.com/mobile-sdk-documentation/ios-changelog
|
SDK |
Latest version |
|
SightCall Visual Support mobile SDK for Android |
|
|
SightCall Visual Support mobile SDK for iOS
|
|
|
SightCall JavaScript Library |
v.1 / v.2 |
|
SightCall Web SDK (WebRTC Library) |
Not versioned |