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  3. Using Reports and Dashboards (admin)

Using Reports and Dashboards (admin)

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Learn about case reports, call reports, dashboards, and statistics available in the admin portal (admin.sightcall.com).

  • Analytics in Admin portal
  • Call Report vs Case Report
  • Weekly/Monthly call reports or case reports exports
  • Case End Reason, Call End Reason, and Case Report Events Demystified
  • SightCall Recording Status Messages
  • How do I download pictures from the admin portal?
  • GDPR: How do I redact/delete identifying information from case reports and recordings?
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