To finalize your Salesforce configuration, you need to enable the SightCall widget in the relevant App.
The followings are steps to enable SightCall widget in Salesforce Classic (to enable SightCall widget in Salesforce Lightning, click here):
- Login to Salesforce and select Setup from the drop-down menu in the upper right next to your profile image.
- In Salesforce Setup, type "apps" > under App Setup, go to Apps.
- In Apps, click Edit on any App with Console = checked you want to install SightCall widget to. For this example, we're going to install SightCall widget on Service Console.
- Scroll down to "Choose Console Components" > Move "SightCall_Console_Component" from Available Items to Selected items > click Save.
Notes: SightCall widget installed on Salesforce Classic will NOT receive the latest update and bug fixes. To receive the latest update and bug fixes on SightCall widget, Salesforce Lightning must be used.