Empower your field service organization with SightCall for SAP Field Service Management (FSM), the world's leading remote assistance. SightCall is integrated directly into the SAP FSM console making it easy to initiate a live video call from an open work order. Experts use our robust suite of AR and AI visual support tools to easily assist field technician, while keeping SAP FSM work order information at their fingertips.
Integration set up
To activate and register the SightCall for SAP FSM solution:
- Complete the Request for activation for a SightCall representative to set up a tenant to use with SightCall for SAP FSM and an admin account on admin.sightcall.com.
- Locate your SAP FSM account and company information
- Generate a client ID and secret for SAP FSM integration
- Locate your SightCall API key
- Register your SightCall for SAP FSM package
- Install the SightCall for SAP Field Service Management solution