SightCall, the leading visual support platform, enables remote experts to guide customers and technicians using live video enhanced with AR and AI technology. SightCall for Microsoft Teams simplifies scheduling a SightCall session, bridging the gap between systems when agents are already chatting in Teams. Agents can create a SightCall video session URL directly from a Teams chat and send in a Teams message.
This integration streamlines the delivery of a SightCall invitation; it doesn't build SightCall functionality into Microsoft Teams.
Setting up and using SightCall for Microsoft Teams
To use SightCall for Microsoft Teams, you need to:
- Register your SightCall package
- Install the SightCall for Microsoft Teams app
- Use the SightCall for Microsoft Teams app on a desktop or mobile device