Release date: October 27, 2026
Release 26.18 adds Insights Chat History to SightCall Insights.
New: Insights Chat History
Available for tenants with Insights enabled.
Your Insights Chat conversations are now saved, so you can come back to them later. Agents can:
- Reopen previous conversations
- Continue a conversation with its existing context
- Delete their own conversations
Good to know
- Conversations are private to each agent.
- You can continue a conversation for 30 days after its last update. After that, it remains available as read-only history.