SightCall for Outlook simplifies scheduling and adding SightCall session links to Microsoft Outlook calendar events. Using this add-in, you can:

• Create a new event and add a SightCall session link
• Enable a waiting room for the scheduled SightCall session
• Add a SightCall session link to an existing event

NOTE: This feature is available in the SightCall Enterprise and Premium Editions.

Any event updates are automatically populated to the SightCall session information.

In this article

In this article, you will learn about:

• Requirements and limitations
• Installing the add-in 

For instructions on using the add-in, refer to Using the SightCall for Microsoft Outlook add-in.

Requirements

To access the SightCall for Outlook add-in, the Microsoft system administrator of your organization needs to add an app in the Microsoft Azure portal.

Limitations

The SightCall for Outlook add-in has the following limitations:

• Only one-to-one calls can be scheduled
• Only a single event can be scheduled (no recurring events)

• Deleting the SightCall Appointment from the Location field from an event removes event synchronization with the SightCall platform
  

Installing the add-in

This add-in works in Outlook 2013 or later on Microsoft Windows, Outlook 2016 or later on macOS, and Microsoft Outlook Web.

The SightCall for Outlook add-in can be installed using one of the following methods:

1. Directly from the Microsoft AppSource store
2. From the desktop apps on Windows and Mac laptops
3. From the Outlook Web browser app

Installing from Microsoft AppSource

To install SightCall for Outlook directly from Microsoft AppSource:

1. Open a browser to this webpage (login required).
2. Select Get it Now.
3. Sign into Microsoft AppSouce.
4. If prompted, enter profile information and select Continue.
5. If prompted, select the desired Microsoft account.
6. Select Open in Outlook Web to use the add-in.

Installing the SightCall for Outlook add-in from the desktop app

You can install the SightCall for Outlook add-in from the Add-ins for Outlook page.

To install the SightCall for Outlook add-in:

1. Select Get Add-ins on the Home ribbon.
2. Search the catalog for SightCall for Outlook.
3. Select SightCall for Outlook and select Get it now.
4. Follow the prompts to install the add-in.

Installing the SightCall for Outlook add-in using the browser app

If you are using Outlook through a browser such as Google Chrome or Microsoft Edge, you can install the add-in from the Outlook Calendar.

To install the SightCall for Outlook add-in, you can do this through email or calendar.

Through email:

1. Open your email at https://outlook.office.com
2. Select New Message
3. Select the More options (...) menu in the editing bar.
4. Select Get Add-ins and search for SightCall.
5. Follow the prompts to install the add-in.

Through the calendar:

1. Navigate to your calendar: https://outlook.office.com/calendar
2. Select New Event.
3. Select the More options (...) menu in the ribbon.
4. Select Get Add-ins and search for SightCall.
5. Follow the prompts to install the add-in.

For next steps, refer to Using the SightCall for Microsoft Outlook add-in.