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https://support.sightcall.com/hc/en-us/articles/360051688991-Installing-the-SightCall-extension-for-Google-Chrome 2025-04-28T21:58:31Z https://support.sightcall.com/hc/en-us/articles/360051810171-Video-call-does-not-start-on-the-SightCall-app 2022-04-22T00:11:26Z https://support.sightcall.com/hc/en-us/articles/360051875071-How-to-log-out-from-the-SightCall-app 2022-04-21T23:53:55Z https://support.sightcall.com/hc/en-us/articles/360051877132-SightCall-Plugin-Issues-on-macOS-Big-Sur 2021-06-25T07:10:38Z https://support.sightcall.com/hc/en-us/articles/360052058931-Privacy-Settings-in-Android-for-App 2023-05-05T19:34:01Z https://support.sightcall.com/hc/en-us/articles/360052243311-Cannot-access-the-reporting-page-in-the-Admin-portal 2025-04-28T21:11:33Z https://support.sightcall.com/hc/en-us/articles/360052938511-Unable-to-connect-to-SightCall-when-using-Salesforce-Administrators-Can-Log-in-as-Any-User-function 2025-04-28T22:45:01Z https://support.sightcall.com/hc/en-us/articles/360053670031-SMS-Delivery-in-China-updated-2026 2026-03-11T18:13:21Z https://support.sightcall.com/hc/en-us/articles/360053838352-Privacy-Settings-in-iOS-for-WebRTC-GPS-Location 2021-06-25T01:49:44Z https://support.sightcall.com/hc/en-us/articles/360054757112-How-to-change-the-camera-or-lens-in-a-WebRTC-call 2024-08-28T08:38:36Z https://support.sightcall.com/hc/fr-fr/articles/360054757112-Changement-de-la-camera-lors-d-un-appel-WebRTC 2024-08-28T08:38:36Z https://support.sightcall.com/hc/en-us/articles/360054843631-Unable-to-Receive-Omni-Channel-ACD-Call-After-Transferring-Salesforce-Data-from-Production-to-Sandbox 2025-04-28T22:44:57Z https://support.sightcall.com/hc/en-us/articles/360055263091-SightCall-for-Zendesk 2021-09-08T22:08:13Z https://support.sightcall.com/hc/en-us/articles/360056104812-How-to-gather-crash-log-on-iOS 2025-08-08T01:45:32Z https://support.sightcall.com/hc/en-us/articles/360056597831-Script-to-uninstall-the-plugin-entirely-from-your-machine 2024-09-10T12:52:44Z https://support.sightcall.com/hc/en-us/articles/360056792931-Use-Cases-Configuration-Guide-General-Setup 2023-08-30T16:01:46Z https://support.sightcall.com/hc/en-us/articles/360056810611-Use-Cases-Configuration-Guide-Call-Startup-Setup 2023-01-23T19:00:36Z https://support.sightcall.com/hc/en-us/articles/360056812011-Use-Cases-Configuration-Guide-Console-Controls 2023-01-23T18:59:44Z https://support.sightcall.com/hc/en-us/articles/360056816291-Use-Cases-Configuration-Guide-Guest-Controls 2023-01-23T18:59:59Z https://support.sightcall.com/hc/en-us/articles/360056840272-Black-Video-Screen-on-Mac-with-Apple-Silicon-non-Intel 2023-01-16T16:49:24Z https://support.sightcall.com/hc/en-us/articles/360056866551-Use-Cases-Configuration-Guide-Notifications 2023-01-23T18:59:30Z https://support.sightcall.com/hc/en-us/articles/360056980591-How-to-gather-a-coredump-in-Salesforce 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/360057445352-Getting-Stuck-at-Waiting-for-SightCall-cloud-connection-in-Salesforce 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/360058310031-Selecting-a-different-use-case-or-scenario-in-the-SightCall-Console 2022-02-08T23:45:54Z https://support.sightcall.com/hc/en-us/articles/360058733051-Audio-Video-settings-in-Salesforce-Device-selection 2022-02-08T23:53:06Z https://support.sightcall.com/hc/en-us/articles/360059197071-Latest-versions-and-downloads-of-the-Apps-Plugins-and-Integrations 2025-11-07T13:02:41Z https://support.sightcall.com/hc/en-us/articles/360059225932-How-to-change-Audio-and-Sound-settings-in-the-Console 2024-08-28T07:44:06Z https://support.sightcall.com/hc/en-us/articles/360059266031-Black-Video-Screen-and-Call-Sudden-Drop-When-Turning-On-Camera-on-macOS 2021-06-25T07:05:24Z https://support.sightcall.com/hc/en-us/articles/360059557432-Selecting-pointers-and-annotation-options-for-a-guest-during-a-session 2024-08-28T07:44:06Z https://support.sightcall.com/hc/en-us/articles/360059609592-Differences-between-the-Visual-Support-and-SightCall-apps 2026-02-11T23:28:19Z https://support.sightcall.com/hc/en-us/articles/360059659051-Editing-pictures-in-the-Preview-gallery-menu 2021-12-09T02:35:30Z https://support.sightcall.com/hc/en-us/articles/360059801592-Photo-editing-and-annotation-tools 2025-12-30T20:27:26Z https://support.sightcall.com/hc/en-us/articles/360059850812-Using-Picture-Sharing-to-edit-an-image-from-a-guest-s-device 2022-04-26T18:10:22Z https://support.sightcall.com/hc/en-us/articles/360059946692-Checking-and-changing-Video-and-Camera-settings-in-the-Console 2021-06-28T04:43:55Z https://support.sightcall.com/hc/en-us/articles/360059973091-Annotating-pictures-during-and-after-a-session 2024-08-28T07:44:07Z https://support.sightcall.com/hc/en-us/articles/360060028111-An-error-occured-when-connecting-to-SightCall-in-Salesforce 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/360060084771-How-to-gather-Coredump-log-when-you-re-offline 2025-08-08T01:45:32Z https://support.sightcall.com/hc/fr-fr/articles/360060084771-Comment-g%C3%A9n%C3%A9rer-un-coredump-hors-ligne 2025-08-08T01:45:32Z https://support.sightcall.com/hc/zh-cn/articles/360060084771-%E7%A6%BB%E7%BA%BF%E6%97%B6%E5%A6%82%E4%BD%95%E6%94%B6%E9%9B%86-Coredump 2025-08-08T01:45:32Z https://support.sightcall.com/hc/en-us/articles/360060318752-SightCall-for-Salesforce-quick-start-guide 2022-02-08T23:53:06Z https://support.sightcall.com/hc/en-us/articles/360060563711-Installing-the-SightCall-extension-for-Mozilla-Firefox 2025-04-28T21:58:31Z https://support.sightcall.com/hc/en-us/articles/360060564831-Installing-the-SightCall-extension-for-Microsoft-Edge 2025-04-28T21:58:31Z https://support.sightcall.com/hc/de/articles/360061352172-Verwendung-von-SightCall-Visual-Support-mit-RealWare-head-mounted-Tablets 2024-08-28T08:08:15Z https://support.sightcall.com/hc/en-us/articles/360061352172-Using-SightCall-Visual-Support-with-RealWear-head-mounted-tablets 2024-08-28T08:08:15Z https://support.sightcall.com/hc/en-us/articles/360061444112-Features-available-in-RealWear-head-mounted-tablets 2022-09-21T08:15:24Z https://support.sightcall.com/hc/en-us/articles/360061792131-Connecting-a-session-to-a-user-with-a-RealWear-head-mounted-tablet 2022-03-29T14:40:30Z https://support.sightcall.com/hc/de/articles/360061882531-Unterst%C3%BCtzte-Schl%C3%BCsselw%C3%B6rter-f%C3%BCr-RealWear-Head-mounted-Tablets 2022-09-16T13:32:52Z https://support.sightcall.com/hc/en-us/articles/360061882531-Supported-key-words-for-RealWear-head-mounted-tablets 2022-09-16T13:32:52Z https://support.sightcall.com/hc/fr-fr/articles/360061882531-Mots-cl%C3%A9s-pris-en-charge-pour-les-head-mounted-tablets-RealWear 2022-09-16T13:32:52Z https://support.sightcall.com/hc/en-us/articles/4401968482068-Troubleshooting-VFP-404-Visualforce-Page-not-found-for-SightCall-for-Salesforce 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/4402343323284-Using-OCR-translation-during-a-session 2021-12-09T02:35:30Z https://support.sightcall.com/hc/en-us/articles/4402361446676-How-Does-Media-Endpoint-Tar-Files-Configuration-Affect-The-Output-Result 2024-08-28T08:38:36Z https://support.sightcall.com/hc/fr-fr/articles/4402361446676-Comment-la-configuration-des-fichiers-Tar-de-Media-Endpoint-affecte-t-elle-le-r%C3%A9sultat-de-la-sortie 2024-08-28T08:38:36Z https://support.sightcall.com/hc/en-us/articles/4402379497492-Using-Speech-Translation-during-a-visual-support-session-agent 2023-02-06T04:00:00Z https://support.sightcall.com/hc/en-us/articles/4402383702932-Using-Speech-Translation-on-a-mobile-device-guest 2022-04-28T15:33:38Z https://support.sightcall.com/hc/en-us/articles/4402562672788-SightCall-Backward-Compatibility-Policy 2021-07-02T05:31:09Z https://support.sightcall.com/hc/en-us/articles/4402602408212-How-to-gather-Fiddler-log 2025-08-08T01:45:32Z https://support.sightcall.com/hc/en-us/articles/4402896309652-How-desktop-connections-to-SightCall-work 2025-12-30T20:27:26Z https://support.sightcall.com/hc/en-us/articles/4403670541716-Requesting-help-with-an-issue-on-the-agent-console 2023-02-02T10:37:06Z https://support.sightcall.com/hc/en-us/articles/4403676019476-Pin-codes-in-a-session 2022-02-08T23:45:54Z https://support.sightcall.com/hc/en-us/articles/4404238180756-SightCall-users-overview 2026-03-06T21:18:34Z https://support.sightcall.com/hc/en-us/articles/4404405177876-Getting-Stuck-at-Rate-limit-exceeded-in-an-integrated-environment-Salesforce-Zendesk-etc 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/4404414745108-Installing-the-SightCall-for-Outlook-add-in 2022-02-09T20:54:29Z https://support.sightcall.com/hc/en-us/articles/4404422778900-Enabling-the-SightCall-for-Outlook-add-in 2022-03-11T18:24:15Z https://support.sightcall.com/hc/en-us/articles/4404638188180-Locate-your-Microsoft-domain-and-region 2021-08-30T17:39:50Z https://support.sightcall.com/hc/en-us/articles/4404641915668-SightCall-for-Microsoft-Dynamics 2022-03-07T19:50:50Z https://support.sightcall.com/hc/en-us/articles/4404676563476-Locate-your-Microsoft-Dynamics-unique-name 2021-08-30T17:38:40Z https://support.sightcall.com/hc/en-us/articles/4404676882452-Locate-client-ID-and-client-secret-in-an-Azure-app-for-Microsoft-Dynamics 2025-06-04T10:40:53Z https://support.sightcall.com/hc/en-us/articles/4404693622804-Register-your-SightCall-for-Microsoft-Dynamics-package 2024-05-20T11:04:28Z https://support.sightcall.com/hc/en-us/articles/4404933606548-Install-or-upgrade-the-SightCall-widget-for-Microsoft-Dynamics 2021-12-08T15:52:02Z https://support.sightcall.com/hc/en-us/articles/4405095958548-Add-the-SightCall-widget-to-a-Dynamics-entity-layout 2021-08-30T17:39:33Z https://support.sightcall.com/hc/en-us/articles/4405146756628-SightCall-for-ServiceNow 2021-10-05T14:17:14Z https://support.sightcall.com/hc/en-us/articles/4405148380180-Live-Translation-Text-Size-Appears-Small 2021-08-13T16:39:48Z https://support.sightcall.com/hc/en-us/articles/4405157244052-Installing-the-front-end-package-for-ServiceNow 2021-10-22T14:31:22Z https://support.sightcall.com/hc/en-us/articles/4405160248980-Activating-your-SightCall-for-ServiceNow-package 2021-08-30T17:42:18Z https://support.sightcall.com/hc/en-us/articles/4405160587796-Creating-an-OAuth-Client-for-the-SightCall-for-ServiceNow-package 2021-09-02T18:11:09Z https://support.sightcall.com/hc/en-us/articles/4405168456596-Registering-your-SightCall-for-ServiceNow-package 2021-08-30T17:42:43Z https://support.sightcall.com/hc/en-us/articles/4405284277652-Creating-an-OAuth-client-for-SightCall-for-Zendesk 2021-09-08T22:08:13Z https://support.sightcall.com/hc/en-us/articles/4405342505108-Activating-your-SightCall-for-Zendesk-package 2021-09-08T22:08:13Z https://support.sightcall.com/hc/en-us/articles/4405402996756-Registering-your-SightCall-for-Zendesk-package 2021-09-09T16:22:38Z https://support.sightcall.com/hc/en-us/articles/4405411955092-SightCall-for-SAP-Field-Service-Management 2022-10-11T16:39:58Z https://support.sightcall.com/hc/en-us/articles/4405479637140-Locate-SAP-FSM-account-and-company-information 2021-08-30T17:47:18Z https://support.sightcall.com/hc/en-us/articles/4405487577492-Generate-a-client-ID-and-secret-for-SAP-FSM-integration 2021-08-30T17:47:48Z https://support.sightcall.com/hc/en-us/articles/4405527854484-Register-your-SightCall-for-SAP-FSM-package 2021-08-30T17:51:49Z https://support.sightcall.com/hc/en-us/articles/4405527936916-Activating-your-SightCall-for-SAP-FSM-package 2022-11-18T17:01:05Z https://support.sightcall.com/hc/en-us/articles/4405710121108-Case-End-Reason-Call-End-Reason-and-Case-Report-Events-Demystified 2026-02-17T00:01:40Z https://support.sightcall.com/hc/fr-fr/articles/4405710121108-Raisons-expliquant-les-fin-de-cas-d-usage-raisons-expliquant-les-fin-d-appel 2026-02-17T00:01:40Z https://support.sightcall.com/hc/en-us/articles/4405714637204-SightCall-for-SFDC-Lightning-Scheduler-Configuration-Guide 2026-03-10T22:21:06Z https://support.sightcall.com/hc/en-us/articles/4405774937748-Install-the-SightCall-for-SAP-Field-Service-Management 2021-08-30T17:46:44Z https://support.sightcall.com/hc/en-us/articles/4406534406292-Editing-your-SightCall-for-Zendesk-package 2021-09-09T16:53:29Z https://support.sightcall.com/hc/en-us/articles/4406595072916-Getting-Stuck-at-passwordToken-is-not-allowed-when-creating-resetting-password 2023-07-06T11:52:48Z https://support.sightcall.com/hc/en-us/articles/4407326068884-Getting-started-setting-up-SightCall 2026-03-06T21:18:40Z https://support.sightcall.com/hc/fr-fr/articles/4407326068884-Prise-en-main-de-la-configuration-de-SightCall 2026-03-06T21:18:40Z https://support.sightcall.com/hc/en-us/articles/4407368232084-SightCall-Recording-Status-Messages 2026-02-17T00:01:40Z https://support.sightcall.com/hc/en-us/articles/4407477405332-Accessing-SightCall-admin-documentation 2025-04-28T21:15:39Z https://support.sightcall.com/hc/fr-fr/articles/4407477405332-Acc%C3%A8s-%C3%A0-la-documentation-d-administration-de-SightCall 2025-04-28T21:15:39Z https://support.sightcall.com/hc/en-us/articles/4408033668628-Introduction-to-SightCall-Visual-Support 2025-12-30T20:00:01Z https://support.sightcall.com/hc/en-us/articles/4408407612564-Minimum-version-support-for-iOS-apps-and-SDK-is-changing-to-iOS-13 2022-03-31T16:24:36Z https://support.sightcall.com/hc/en-us/articles/4409262300820-SightCall-Statement-of-Support 2026-02-25T00:31:38Z https://support.sightcall.com/hc/en-us/articles/4409271980436-Configure-the-Browser-Extension-to-only-have-access-to-sightcall-com-domains 2025-04-28T21:58:31Z https://support.sightcall.com/hc/en-us/articles/4410073394068-Getting-started-for-Guests-on-SightCall-sessions 2022-04-28T15:33:38Z https://support.sightcall.com/hc/en-us/articles/4410335883412-Getting-Started-with-SightCall-for-Agents 2026-03-06T21:18:34Z https://support.sightcall.com/hc/en-us/articles/4410704393748-Deleting-images-from-the-Preview-menu 2025-12-30T20:27:26Z https://support.sightcall.com/hc/en-us/articles/4411230937364-Using-Virtual-Backgrounds-for-Agents 2023-07-10T12:52:19Z https://support.sightcall.com/hc/en-us/articles/4411258918676-Scheduling-a-support-session-using-the-Appointment-mode 2023-09-28T13:48:49Z https://support.sightcall.com/hc/en-us/articles/4412271626388-Visual-Support-version-3-6-2-and-SightCall-version-1-6-3-for-iOS-Release-Notes 2021-12-07T15:10:57Z https://support.sightcall.com/hc/en-us/articles/4412417490068-SightCall-for-Microsoft-Teams 2022-03-07T20:05:07Z https://support.sightcall.com/hc/en-us/articles/4412436640404-Register-your-SightCall-for-Microsoft-Teams-Package 2023-01-04T18:23:02Z https://support.sightcall.com/hc/en-us/articles/4412436702228-Installing-SightCall-for-Microsoft-Teams-EU-Core 2023-06-12T07:35:03Z https://support.sightcall.com/hc/en-us/articles/4412450008596-Using-SightCall-for-Microsoft-Teams 2022-04-22T00:32:05Z https://support.sightcall.com/hc/en-us/articles/4412622503700-Performing-a-network-quality-test-using-the-WebRTC-test-page-guest 2024-05-07T16:04:59Z https://support.sightcall.com/hc/en-us/articles/4413327819028-Getting-started-with-the-SightCall-App 2022-04-21T23:28:18Z https://support.sightcall.com/hc/en-us/articles/4413349394324-SightCall-app-versus-desktop-console-experience 2024-08-28T07:50:50Z https://support.sightcall.com/hc/fr-fr/articles/4413349394324-Exp%C3%A9rience-de-l-agent-sur-mobile-par-rapport-%C3%A0-l-experience-sur-ordinateur 2024-08-28T07:50:50Z https://support.sightcall.com/hc/en-us/articles/4414878972308-Visual-Support-and-SightCall-apps-for-Android-Version-4-8-0-Release-Notes 2022-01-12T15:26:01Z https://support.sightcall.com/hc/en-us/articles/4414890872596-Visual-Support-and-SightCall-version-3-7-0-for-iOS-Release-Notes 2022-01-12T15:26:10Z https://support.sightcall.com/hc/en-us/articles/4415724081300-Mobile-to-mobile-interaction-with-SightCall-for-Salesforce 2022-06-30T23:00:00Z https://support.sightcall.com/hc/en-us/articles/4415853112596-How-do-I-download-pictures-from-the-admin-portal 2026-02-17T00:01:40Z https://support.sightcall.com/hc/en-us/articles/4416198219924-Getting-Stuck-at-passwordToken-does-not-match-when-trying-to-login-to-Administration-Portal 2022-02-08T14:37:20Z https://support.sightcall.com/hc/en-us/articles/4416885423892-Visual-Support-version-3-7-1-for-iOS-Release-Notes 2022-05-25T12:12:24Z https://support.sightcall.com/hc/en-us/articles/4417498953364-SightCall-for-Microsoft-Outlook-version-1-1-34-Release-Notes 2022-05-25T12:12:24Z https://support.sightcall.com/hc/en-us/articles/4417516354708-SightCall-for-Microsoft-Teams-version-1-1-34-Release-Notes 2022-05-25T12:12:24Z https://support.sightcall.com/hc/en-us/articles/4417568112404-Using-the-SightCall-for-Outlook-add-in 2022-02-09T21:23:34Z https://support.sightcall.com/hc/en-us/articles/4418011624084-Selecting-the-agent-console-language 2022-02-08T23:45:54Z https://support.sightcall.com/hc/en-us/articles/4418158137108-Black-Video-Screen-and-No-Remote-Console-Control 2022-02-08T14:38:31Z https://support.sightcall.com/hc/en-us/articles/4418274344084-Getting-Stuck-at-has-already-been-taken-in-an-integrated-environment-Salesforce-Zendesk-etc 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/4418672320788-Visual-Support-and-SightCall-apps-version-4-9-0-for-Android-Release-Notes 2022-02-07T16:04:24Z https://support.sightcall.com/hc/en-us/articles/4418979849492-SightCall-for-Microsoft-Outlook 2022-03-07T19:51:07Z https://support.sightcall.com/hc/en-us/articles/4420092110356-Annotation-Tools-Preset-Options 2025-12-30T20:27:26Z https://support.sightcall.com/hc/en-us/articles/4433881036948-Adding-Call-Report-objects-to-Salesforce 2026-03-10T22:21:06Z https://support.sightcall.com/hc/en-us/articles/4434008093204-Editing-your-SightCall-for-Salesforce-package 2026-03-10T22:21:06Z https://support.sightcall.com/hc/en-us/articles/4632382092436-SightCall-for-Genesys 2022-03-10T15:37:08Z https://support.sightcall.com/hc/en-us/articles/4632460581140-Installing-SightCall-for-Genesys 2026-01-21T19:42:44Z https://support.sightcall.com/hc/en-us/articles/4659421453716-Using-SightCall-for-Genesys 2022-03-10T15:29:53Z https://support.sightcall.com/hc/en-us/articles/4786280902932-Getting-Stuck-at-Sorry-to-interrupt-in-Salesforce 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/4871788417812-Handling-sessions-with-no-guest-GPS-coordinates-Sustainability 2022-08-22T07:29:41Z https://support.sightcall.com/hc/en-us/articles/5050617685268-Selecting-a-Guest-Connection-Mode-for-a-use-case 2025-07-14T20:50:27Z https://support.sightcall.com/hc/en-us/articles/5264382988180-Visual-Support-and-SightCall-apps-version-5-0-for-Android-Release-Notes 2022-04-01T22:58:22Z https://support.sightcall.com/hc/en-us/articles/5580671121428-Video-with-Triangle-Exclamation-Mark 2022-04-26T14:49:56Z https://support.sightcall.com/hc/en-us/articles/5840398497940-Mobile-agents-use-cases-and-licenses-deprecated 2022-10-05T05:12:03Z https://support.sightcall.com/hc/en-us/articles/5993707435796-Distorted-and-Pixelated-Video 2024-03-21T14:29:12Z https://support.sightcall.com/hc/en-us/articles/6474382163092-Does-SightCall-support-Single-Sign-On-SSO 2026-03-17T21:16:12Z https://support.sightcall.com/hc/en-us/articles/6522874337940-How-to-access-your-Open-Tickets-My-Requests-via-the-SightCall-Admin-portal 2025-08-07T23:19:33Z https://support.sightcall.com/hc/en-us/articles/7523601608468-Azure-Media-Endpoint-Setup 2022-11-15T13:09:54Z https://support.sightcall.com/hc/en-us/articles/7700853100308-Getting-Stuck-at-Insufficient-Privileges-in-Salesforce 2025-04-28T22:44:49Z https://support.sightcall.com/hc/en-us/articles/7940188012692-Front-Library-Error-When-Hanging-Up-The-Call 2022-07-20T18:35:25Z https://support.sightcall.com/hc/en-us/articles/8609084977044-What-is-sctmp-folder 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2026-02-25T00:31:38Z https://support.sightcall.com/hc/de/categories/360006611031-SightCall-Nutzung 2026-03-19T20:11:31Z https://support.sightcall.com/hc/en-us/categories/360006611031-SightCall-Admin 2026-03-19T20:11:31Z https://support.sightcall.com/hc/es/categories/360006611031-Usando-SightCall 2026-03-19T20:11:31Z https://support.sightcall.com/hc/fr-fr/categories/360006611031-Utiliser 2026-03-19T20:11:31Z https://support.sightcall.com/hc/en-us/categories/4403012810772-Release-Notes 2026-03-19T21:12:09Z https://support.sightcall.com/hc/en-us/categories/36527183647764-In-a-Session 2026-03-11T18:12:59Z