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Common troubleshooting how-to's and other information.
Generating HAR logs for troubleshooting
How to retrieve logs from the Visual Support App in iOS
Generate logs in the SightCall mobile App
Where can I find automatic CoreDumps
Generating Console logs from the browser
How to generate a CoreDump
My SMS was not received or delayed - What should I do?
SightCall link does not work on iPad (iOS 13)
An email was not received, what should I do?
iOS users are receiving a text message with a 'Preview'
A recording for one of the calls isn't available