Yes. The SightCall console can be easily customized (color, selection of the features, background image and logo…) using the SightCall Admin Portal (here: https://admin.sightcall.com/setup)
The page can also be integrated into an iFrame to augment existing web applications.
We provide a JS API and documentation in our Admin Portal for this type of implementation.
For comprehensive reference material, please refer to: https://admin.sightcall.com/front-library-documentation/console-reference