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How can I generate an error report?

If you are experiencing difficulties to connect to SightCall using the RTCC driver, here is a simple procedure the support team will likely ask you to follow: 

 

Step 1: Right click (Windows) or click (Mac) on the RTCC driver icon.

Step 2: Select "Restart". The RTCC driver icon should now be transparent.

Step 3: Refresh the webpage that contains Weemo integration.

Step 4: Wait for the RTCC driver to initialize the connection; the icon will go black.

Step 5: Right click (Windows) or click (Mac) on the RTCC driver icon.

Step 6: Select "Error report"; a new window should appear.

Step 7: Provide the file named "CoreDump..." to the support team.