Twitter Youtube Facebook Google+ Linkedin Vimeo RSS
Follow

My browser connects to the internet through a proxy. What do I need to know?

A proxy is an intermediate server that stands between your computer and the rest of the internet. Many corporate networks use proxies both for network protection and to cache often-used content.

If your browser or system is using a proxy, and you are having trouble using the RTCC Driver, you may need to adjust some settings to make it work properly.

Firefox

If you are using Firefox, check your proxy settings. Open up

  • Preferences >> Advanced

Notice if you have "Manual proxy configuration" checked. If so, make sure that the field that says "No Proxy for:" includes the following

    localhost, 127.0.0.1

Safari

If you are using Safari on OSX, then proxy settings are part of the system.

  • select Safari "Preferences"
  • open the "Advanced" tab
  • click on the Proxies: "Change Settings" button at the bottom

This will take you to the System preferences Network pane with the "Proxies" tab open. In the text area labeled "Bypass proxy settings for these Hosts & Domains" make sure the following are included.

    localhost, 127.0.0.1

IE10, IE11

Click on the "Internet options" item in the settings menu.

  • select the "Connections" tab
  • click "LAN settings"

Now look at the "Proxy server" section. If the checkbox for "Use a proxy server for your LAN" is selected, make sure the following box is checked:

    [x] Bypass proxy server for local addresses

Chrome

Click the Chrome "menu" on the right of the tab bar.

  • select "Settings"
  • click "Show Advanced Settings"
  • in the "Network" section, click "Change proxy settings."

Chrome uses your system's proxy settings. If you are on OSX, clicking this button will take you to the system Network preferences panel.

  • Press the "Advanced" button
  • open up the "Proxies" tab

In the text area labeled "Bypass proxy settings for these Hosts & Domains" make sure the following are included.

        localhost, 127.0.0.1

If you are on Win8, you will be taken to Internet Properties of Internet Explorer.

  • select the "Connections" tab
  • click "LAN settings"

Now look at the "Proxy server" section. If the checkbox for "Use a proxy server for your LAN" is selected, make sure the following box is checked:

      [x] Bypass proxy server for local addresses